Terms of service

**DELIVERY, RETURNS & PAYMENT DISPUTES**

**Delivery.** Delivery dates shown at checkout are estimates, not guarantees. Delivery is deemed complete when the carrier records the package as delivered, including signature-confirmed deliveries. The carrier's delivery scan or proof-of-delivery record is accepted as proof of delivery.

**Returns.** All returns and exchanges are subject to our Refund Policy. Packages returned because of an incorrect or incomplete address, missed pickup, or refused delivery are returned at the buyer's expense, as described in the Refund Policy.

**Payment disputes.** If there is a problem with your order, contact us first at waysavingonline@gmail.com — most issues can be resolved directly. Chargebacks filed for orders delivered according to carrier records will be disputed with full documentation, including tracking history, proof of delivery, and order communications.